Insurance Claims Made Easy - Xactimate Helps Us Help You

When you’re in the middle of an emergency like a sewage backup or ruptured pipe in your home, the last thing on your mind is making an insurance claim. It’s stressful enough to worry about assessing the damage and figuring out the best course of action to sanitize your home and make sure it is safe for your family live in. Fretting about insurance too simply adds unneeded stress.

First things first: we DO work with businesses’ and homeowners’ insurance companies to expedite services and return your home or place of business to its normal state. But we make things easy. How? By using Xactimate.

Xactimate is a software for property claims estimating. When disaster strikes—such as a flood, fire, or sewage backup—the very first thing you should do (after turning off the water source or leaving your home if it’s unsafe to be there) is call us. We’ll get started on the restoration and mitigation process right away by removing any water and starting to clean and dehumidify. However, don’t wait long to call your homeowners insurance company. They will send out an insurance adjuster to assess and document the situation and determine what caused any burst pipe, flood, or other home disaster.

Many insurance adjusters we work with use Xactimate to generate their loss estimates in order to figure out what claim settlement to offer. To make their jobs easier, we use the same software.

Xactimate helps us…

  1. Gather loss information.
  2. Sketch a diagram of our customers’ homes/offices.
  3. Select related project costs.
  4. Ensure our cost estimates are accurate.

So, how does this affect you? We find that Xactimate helps insurance companies work much faster, which is a direct benefit to you, our customer. The software automates and streamlines our estimating process, ensures our pricing information is accurate, saves time overall, and keeps us organized. It makes it easy for the insurance claims adjusters to work with us and vice versa.

When it comes to dealing with a broken water heater, flooded basement, fire or smoke cleanup, or the aftermath of a major storm, time is of the essence. Acting quickly can make all the difference. Here at AOA Cleaning & Restoration, we work hard to act fast and we recognize that making the insurance process smooth is a big part of that. Learn more about Xactimate or call us to ask how we use this powerful software to make things easier on you: at 201-848-8600.

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