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How To Find The Right Disaster Recovery Partner

December 1, 2014

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AOA Cleaning and Restoration Work Van

How To Find The Right Disaster Recovery Partner

To Restore Your Property To Normal, ASAP

Each year, floods, fires and other natural disasters wreak catastrophic damage on home and property owners across the country. If the right disaster recovery specialists aren’t recruited for the job, the expenses these owners have to deal with snowball into financial calamity. Worst-case scenario: Poor disaster restoration may make matters worse, inflicting irreparable damage on possessions and property.

Dealing with storm, fire or water damage is bad enough. Don’t sign a deal with the disaster devil by bringing in a sub-par restoration company. Use the following five indicators when deciding on the best property damage professionals to clean up the mess, soak up your stress and restore your property to normal … ASAP.

  1. They’ve got friends in the business.
    The restoration company has a robust network of plumbers and contractors to help speed up the recovery process. There’s likely to be remediation work, as well as carpentry work, to get your property back to pre-disaster status. A quality remediation partner has the resources and connections to manage the process from start to finish.
  2. They’re properly insured.
    Workers’ compensation is required in New Jersey, yet some commercial cleaning and restoration companies still don’t have it. You face significant risk of lawsuit if a worker gets hurt on your property, so verify the insurance information through the company’s insurance provider before hiring.
  3. They’re trained and certified.
    The best cleaning and remediation companies equip their teams with on-the-job training as well as ample opportunity for outside training. Keep an eye out for companies that require or recommend their cleaners to complete IICRC (Institute of Inspection Cleaning and Restoration Certification) training courses. At the very least, the cleaning firm as a whole should be IICRC-certified. This not only guarantees that they’re well-versed in the latest technology and procedures, but that they also operate under a strict code of ethics.Some background on IICRC:
    IICRC is an industry-standard certification group. To put it simply, the IICRC seal of approval is synonymous with “expert.” This institute also represents the main body of cleaning-industry knowledge, resources and recommendations in the country: providing education resources to consumers, classes to help companies in the industry improve their work and a contact database to help companies find a reputable commercial cleaning and restoration company to hire.
  4. They’re willing to work with your insurance.
    Their trustworthy restoration specialists are more than happy to work with your insurance company and adjuster to complete the claim as quickly as possible. They make it a point to establish a good relationship with these people, ensuring the process goes as smoothly and painlessly as possible for you, while advocating for “your side” when it comes to damages and expenses.
  5. They’re rapid responders.
    Mother Nature waits for no one. When disaster strikes, you need emergency restoration services at the ready. Look for the following rapid-response indicators:

    • Trucks are always ready to dispatch, 24/7/365.
    • Phones are answered by a live person, 24/7/365, who is trained in emergency protocols and able to reach a restoration professional within minutes of your call.
    • You’re guaranteed a response (professionals at your property) within 59 minutes.
    • Action plans are designed for both speedy implementation and sustainable restoration.

To contact one of AOA’s Restoration Navigators™ for personal, professional and speedy disaster restoration services, click the button below or call 210.848.8600. Let’s get your property back to normal, ASAP.

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